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At ALKABA FOREIGN EMPLOYMENT AGENT PLC (“ALKABA Agency”, “ALKABA”, “we”, “us”, or “our”), privacy is an important part of responsible recruitment and professional partnership management.

Our work requires us to handle information relating to partner agencies, corporate representatives, candidates, website users, and other authorized parties involved in overseas recruitment.

This Privacy Policy explains how ALKABA may collect, use, store, share, transfer, and protect personal and business information throughout our services—from an initial enquiry or candidate application to selection, documentation, travel preparation, and deployment.

For the purposes of this Privacy Policy, “you” or “your” refers, where applicable, to candidates, partner-agency representatives, corporate contacts, website visitors, or other individuals who provide information to or interact with ALKABA.

By using our website, submitting information, contacting our team, or participating in our recruitment services, you acknowledge that you have read and understood this Privacy Policy.

1. Our Privacy Commitment

ALKABA is committed to handling personal and business information responsibly and with appropriate confidentiality.

Our approach is based on several core principles:

  • Collect information for a clear purpose.

  • Request only information reasonably connected with that purpose.

  • Use information fairly and responsibly.

  • Limit unnecessary access or disclosure.

  • Protect recruitment records against inappropriate use.

  • Respect applicable rights relating to personal data.

This Policy applies to information processed through our website and during our recruitment and partnership activities.

2. Information You Provide to ALKABA

The information we receive depends on how you interact with us.

Partner and Corporate Enquiries

When an agency, recruitment center, company, or authorized representative contacts ALKABA, information may include:

  • Company or agency name.

  • Contact person's name.

  • Position or job title.

  • Business email address.

  • Telephone or messaging details.

  • Country of operation.

  • Workforce requirements.

  • Requested worker categories.

  • Candidate quantities.

  • Information contained in demand letters or supporting documents.

  • Details contained in business correspondence.

We use this information to understand the request and determine how we can support the potential recruitment partnership.

3. Recruitment Information We Process

Candidates participating in ALKABA's recruitment process may be asked to provide information relevant to assessment, documentation, and overseas employment.

Depending on the role and stage of recruitment, this may include:

  • Full name and contact information.

  • Photograph.

  • Identification information.

  • Passport or travel-document details.

  • Employment experience.

  • Skills and occupational background.

  • Education or training information.

  • Language abilities.

  • Interview and assessment results.

  • Destination and proposed employment details.

  • Documents required for recruitment or deployment.

The type of information required may vary according to the position, destination country, and stage of the recruitment process.

4. Sensitive Recruitment Information

Some overseas recruitment procedures may require information that needs a higher level of care.

This may include, where relevant:

  • Medical examination or fitness information.

  • Identity documentation.

  • Biometric or identification-related information where lawfully required.

  • Other information treated as sensitive under applicable requirements.

ALKABA seeks to process this type of information only when it is reasonably necessary for recruitment, compliance, documentation, or deployment.

Access to sensitive recruitment information should be limited to persons or organizations that legitimately require it for the relevant process.

5. How Information Supports Our Services

Information collected by ALKABA may be used at different stages of the recruitment relationship.

For Business Partners

We may use information to:

  • Respond to enquiries.

  • Evaluate partnership requests.

  • Review workforce requirements.

  • Process demand letters.

  • Prepare quotations or recruitment arrangements.

  • Coordinate candidate sourcing.

  • Communicate about active workforce orders.

  • Maintain business and compliance records.

For Candidates

Candidate information may be used to:

  • Register candidates.

  • Conduct interviews and screening.

  • Assess skills and suitability.

  • Prepare candidate profiles.

  • Coordinate medical or training requirements.

  • Complete recruitment documentation.

  • Support visa and travel procedures.

  • Coordinate selection with authorized partner agencies.

  • Prepare candidates for deployment.

We do not intend to use recruitment information for unrelated purposes without an appropriate legal, operational, or consent-based reason.

6. Candidate Profiles and Agency Access

ALKABA may provide selected candidate information to an authorized partner agency when the information is necessary for a genuine recruitment requirement.

A candidate profile may contain information relevant to selection, such as:

  • Experience.

  • Skills.

  • Language abilities.

  • Employment background.

  • Training information.

  • Interview or assessment results.

  • Other job-related information.

Receiving a candidate profile does not give the partner unrestricted rights over the candidate's personal data.

Partner access is intended only to support legitimate recruitment, selection, documentation, and deployment activities.

7. When Information May Be Shared

ALKABA does not sell personal information or partner contact information for unrelated commercial marketing.

Information may, however, need to be shared when necessary to complete legitimate recruitment activities.

Depending on the circumstances, recipients may include:

  • Authorized recruitment partners.

  • Relevant employer representatives.

  • Government or regulatory authorities.

  • Medical service providers.

  • Training or assessment providers.

  • Documentation or processing providers.

  • Travel or mobilization service providers.

  • Other authorized parties involved in a legitimate recruitment procedure.

Only information reasonably necessary for the relevant purpose should be shared.

8. Cross-Border Recruitment Data

International recruitment naturally requires some information to move between Ethiopia and the destination country.

For example, selected candidate information may need to be provided to an authorized overseas partner to support:

  • Candidate review.

  • Interviews.

  • Employment selection.

  • Contract preparation.

  • Visa processing.

  • Government approvals.

  • Travel arrangements.

  • Deployment coordination.

ALKABA seeks to ensure that cross-border sharing is connected to a genuine recruitment purpose and is handled in accordance with applicable data protection and recruitment requirements.

The transfer of candidate information does not authorize a receiving party to publish, sell, redistribute, or reuse that information for unrelated purposes.

9. Responsibilities of Business Partners

Privacy protection does not end when information is shared with an authorized recruitment partner.

Partner agencies receiving candidate or recruitment information are expected to:

  • Use the information only for the agreed recruitment purpose.

  • Limit access to authorized staff.

  • Protect candidate documents and profiles.

  • Avoid unnecessary copying or distribution.

  • Prevent unauthorized publication.

  • Avoid using candidate information for unrelated marketing.

  • Follow applicable privacy requirements in their own jurisdiction.

ALKABA may question, restrict, or stop further data sharing where there are reasonable concerns about misuse or unauthorized handling of candidate information.

10. Consent and Candidate Communication

Where processing relies on consent, candidates should be given appropriate information about why their data is required and how it may be used during the recruitment process.

Consent for recruitment-related processing does not automatically mean consent for every possible future use of the information.

Where appropriate, candidate information should be used only within the scope reasonably connected with:

  • Recruitment.

  • Selection.

  • Documentation.

  • Compliance.

  • Travel preparation.

  • Deployment.

  • Related recruitment support.

A candidate may contact ALKABA if they have questions about how their information is being handled.

11. Website Data and Cookies

When visitors use the ALKABA website, limited technical information may be processed automatically.

Depending on the website technologies in use, this may include:

  • IP address.

  • Browser type.

  • Device information.

  • Pages visited.

  • Basic website interaction data.

  • Cookies or similar technical technologies.

This information may be used to maintain website functionality, improve performance, support security, and understand general website usage.

Users can usually control cookies through their browser settings. Some website functions may be affected if certain cookies are disabled.

12. Keeping Information Secure

ALKABA takes reasonable organizational and technical steps to help protect information under its control.

Security measures are intended to reduce risks such as:

  • Unauthorized access.

  • Accidental disclosure.

  • Unauthorized alteration.

  • Loss of information.

  • Misuse of candidate records.

  • Inappropriate distribution of documents.

Access to personal information should be limited according to legitimate business or recruitment needs.

However, no electronic system, online communication method, or data-storage environment can be guaranteed to be completely free from security risk.

13. How Long We Keep Information

ALKABA does not intend to keep personal information indefinitely without a legitimate reason.

Retention may depend on factors such as:

  • The purpose for which the information was collected.

  • Whether a recruitment process remains active.

  • Ongoing partner relationships.

  • Contractual requirements.

  • Compliance or record-keeping obligations.

  • The need to resolve a recruitment or business matter.

Different categories of information may therefore be kept for different periods.

When information is no longer reasonably required, it may be deleted, securely disposed of, anonymized, or archived where appropriate.

14. Your Data Rights and Requests

Subject to applicable law and any legitimate legal or record-retention requirements, individuals may contact ALKABA regarding personal information held about them.

Requests may include:

  • Asking whether personal data is being processed.

  • Requesting access to relevant personal information.

  • Correcting inaccurate data.

  • Updating incomplete information.

  • Requesting deletion where applicable.

  • Raising an objection or concern about processing.

  • Withdrawing consent where the relevant processing depends on consent.

ALKABA may need to verify the identity of the requester before acting on a request involving personal information.

Certain records may need to remain on file where continued retention is required by law, regulation, contract, or another legitimate obligation.

15. External Platforms and Service Providers

ALKABA may interact with external platforms, authorities, partner systems, or service providers during recruitment activities.

Where users are directed to an independent external website or platform, that service may operate under its own privacy practices.

ALKABA does not control the independent privacy policies, security practices, or technical systems of third-party websites.

Users should review the privacy information provided by those services before submitting personal information directly to them.

16. Changes to This Privacy Policy

Our recruitment processes, digital systems, and regulatory obligations may change over time.

ALKABA may therefore update this Privacy Policy to reflect changes involving:

  • Data protection requirements.

  • Recruitment procedures.

  • Technology used by the website.

  • Partner-agency processes.

  • Internal data-handling practices.

  • Changes to our services.

The current version published on the website will describe our general privacy practices at that time.

Existing contractual or legal obligations remain subject to the requirements applicable to them.

17. Contact ALKABA About Privacy

If you have questions about this Privacy Policy, believe that information associated with you is inaccurate, or wish to make a privacy-related request, please contact us through our official channel.

ALKABA FOREIGN EMPLOYMENT AGENT PLC

Email: info@alkabaagency.com

When contacting us about personal information, please provide enough details for us to identify the relevant record and understand your request.

Avoid sending unnecessary sensitive information through ordinary email unless specifically requested through an appropriate channel.

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